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Privacy Policy

Understand the Rules & Guidelines Before Using Our Services

1. Introduction

Earthstone Design & Build Ltd (“we”, “us”, “our”) is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you contact us, request a quote, or use our services.

By using our services or accessing our website, you agree to the terms outlined in this policy.

2. Information We Collect

Information You Provide Directly:

  • Name

  • Address

  • Email address

  • Phone number

  • Project details or enquiries

  • Any documents or messages you provide to us

Information Automatically Collected (if website used):

  • IP address

  • Browser type and device information

  • Basic website usage data via cookies (if applicable)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotations

  • Manage and carry out building projects

  • Communicate about appointments, progress and updates

  • Maintain our internal business records

  • Improve our services

  • Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity – to provide quotes and carry out services

  • Legitimate interests – responding to enquiries, project management

  • Legal obligations – maintaining records required by law

  • Consent – where you have expressly agreed (e.g., marketing emails)

5. Sharing Your Information

We may share data with:

  • Subcontractors or suppliers involved in your project

  • Professional service providers (e.g., accountants)

  • Legal or regulatory authorities if required by law

We only share the minimum information necessary and ensure third parties handle your data securely.

6. Data Storage & Security

We store your data securely using reasonable technical and organisational measures to protect it from:

  • Unauthorised access

  • Loss

  • Theft

  • Modification

Data is stored only for as long as necessary for business, legal, or accounting purposes.

7. Cookies

Our website may use cookies to:

  • Improve user experience

  • Analyse website performance

  • Manage preferences

You can disable cookies through your browser settings.

8. Links to Third-Party Websites

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated version will always be available on our website with a revised “Last Updated” date.

10. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, contact us at:

Earthstone Design & Build Ltd
Email: [insert email address]
Phone: [insert phone number]
Address: [insert business address]