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Privacy Policy
Understand the Rules & Guidelines Before Using Our Services
1. Introduction
Earthstone Design & Build Ltd (“we”, “us”, “our”) is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you contact us, request a quote, or use our services.
By using our services or accessing our website, you agree to the terms outlined in this policy.
2. Information We Collect
Information You Provide Directly:
Name
Address
Email address
Phone number
Project details or enquiries
Any documents or messages you provide to us
Information Automatically Collected (if website used):
IP address
Browser type and device information
Basic website usage data via cookies (if applicable)
3. How We Use Your Information
We use your information to:
Respond to enquiries
Provide quotations
Manage and carry out building projects
Communicate about appointments, progress and updates
Maintain our internal business records
Improve our services
Comply with legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data based on:
Contractual necessity – to provide quotes and carry out services
Legitimate interests – responding to enquiries, project management
Legal obligations – maintaining records required by law
Consent – where you have expressly agreed (e.g., marketing emails)
5. Sharing Your Information
We may share data with:
Subcontractors or suppliers involved in your project
Professional service providers (e.g., accountants)
Legal or regulatory authorities if required by law
We only share the minimum information necessary and ensure third parties handle your data securely.
6. Data Storage & Security
We store your data securely using reasonable technical and organisational measures to protect it from:
Unauthorised access
Loss
Theft
Modification
Data is stored only for as long as necessary for business, legal, or accounting purposes.
7. Cookies
Our website may use cookies to:
Improve user experience
Analyse website performance
Manage preferences
You can disable cookies through your browser settings.
8. Links to Third-Party Websites
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy occasionally.
The updated version will always be available on our website with a revised “Last Updated” date.
10. Contact Information
If you have any questions regarding this Privacy Policy or how your data is handled, contact us at:
Earthstone Design & Build Ltd
Email: [insert email address]
Phone: [insert phone number]
Address: [insert business address]